No Question Goes Unanswered.
Overview
This app is designed for users seeking answers to their questions or solutions to their problems. It also serves as a platform where professionals from diverse fields can provide expert assistance, helping users across various industries and areas of expertise.
The Problem
As a user, I'm willing to pay for expert help if I'm sure the advice is accurate. Without confidence in its quality, users may hesitate to book a consultation.
The Solution
Promote our experts and demonstrate evidence of their proficiency, experiences, and track record in solving similar problems.
Competitive Analysis
User Stories
Gain insight into reasons people would choose one application over another to solve a problem or answer a question.
Explore new ideas, concepts, or areas of inquiry on how people generally interact with apps, their comments, and observations.
Develop practical solutions, strategies, or recommendations on how to fix the issue of users sometimes stopping using specific apps and how to avoid that from happening in the future.
Compare and contrast different groups, conditions, or variables to identify similarities, differences, or relationships when it comes to choosing the right platform to answer user’s question or solve a problem.
User Research Goals
User Personas
User Flow
Next steps
The process could take 3-4 months and will include the following steps:
High-fidelity prototype testing, heuristic evaluations, and expert reviews.
Automated testing, real-world usage scenarios, and stress testing.
Testing with accessibility tools, involving users with disabilities, and adhering to accessibility standards.Beta testing with a broader audience, collecting feedback on overall satisfaction and specific features.
Monitoring analytics, collecting user feedback through surveys and reviews, and conducting regular usability tests.