Expert Responsive Web App

Cast Study Overview

Omdaz is a responsive web app designed for users seeking answers to questions or solutions to problems.
It also serves as a platform for professionals from various backgrounds to assist those in need across different fields or professions.

The Problem

As a user, I'm willing to pay for expert help if I'm sure the advice is accurate. Without confidence in its quality, users may hesitate to book a consultation.

The Solution

Promote our experts and demonstrate evidence of their proficiency, experiences, and track record in solving similar problems.

Competitive Analysis


User Stories

User Research Goals

  • Gain insight into reasons people would choose one application over another to solve a problem or answer a question.

  • Explore new ideas, concepts, or areas of inquiry on how people generally interact with apps, their comments, and observations.

  • Develop practical solutions, strategies, or recommendations on how to fix the issue of users sometimes stopping using specific apps and how to avoid that from happening in the future.

  • Compare and contrast different groups, conditions, or variables to identify similarities, differences, or relationships when it comes to choosing the right platform to answer user’s question or solve a problem.

User Personas

User Flows

Sitemap

Next steps

The process could take 3-4 months and will include the following steps:

  • High-fidelity prototype testing, heuristic evaluations, and expert reviews.

  • Automated testing, real-world usage scenarios, and stress testing.
    Testing with accessibility tools, involving users with disabilities, and adhering to accessibility standards.

  • Beta testing with a broader audience, collecting feedback on overall satisfaction and specific features.

  • Monitoring analytics, collecting user feedback through surveys and reviews, and conducting regular usability tests.

Next
Next

Case Study 2